We've all heard the term “keep your options open,” but what if keeping our options open actually narrows our ability to get what we want? Being specific – I mean really specific, – increases our chances of getting what we want.

We just wrapped up an incredible week with Ideon Technologies at The Brew Creek Centre outside of Whistler, BC. We learned so much from this dynamic and innovative leadership team that I felt compelled to share about the breakthrough work they are up to.

We have no idea what’s going on with people and what their level of gravity is for any given situation. In business, life or family situations, our response matters. People notice.

It’s that connection that brings it to life. Just like my cool client proved, enthusiastic passion can light up a room AND be for good business. That’s how we get masterful at increasing employee engagement, building leadership skills and creating a high performance culture. 

Your lack of response, timeliness or enthusiasm signals to team members that urgency is not expected or required. Further, during this current time of uncertainty, they look to you to provide necessary structure to rely on.

Getting back to someone in a timely fashion is a matter of accountability and trust. Response time is critical in business.

When you commit to doing something or being somewhere, you hold yourself accountable for doing it accurately and in the time promised.