From a young age we are conditioned to believe that taking things seriously and working hard is the key to success. Our parents and teachers often discouraged us from “goofing off” in order to focus and complete our work. This conditioning has been carried to how most people show up […]
COVID-19, social distancing, wear your mask, Zoom, PPE… and the list goes on. If we saw these terms just 7 months ago, we would have no context or understanding of what they mean. We would wonder what the acronym for COVID-19 meant, wonder why we are talking about Halloween masks, […]
The best way to find yourself is to lose yourself in the service of others. – Mahatma Gandhi Let’s say that’s true. Let’s say that losing ourselves in the service of others is the best way to get free from the confines of vanity, self-criticism and doubt. Have you ever […]
“The customer is always right” is a phrase pioneered by Harry Gordon Selfridge, John Wanamaker and Marshall Field, highly successful retailers who understood that the success of their stores depended on the happiness of their customers. We don’t buy it. Wait? What? … Keep your hats on and please allow […]
Our founding principle at Momentum Consulting is Dignity as a Birthright. This short narrative discusses this principle in relation to workplace safety.
As we delve into the Organizational Fundamentals put in place at Momentum Consulting, we start with Integrity. As Tracey Nelson says, it starts with Integrity because everything builds on Trust. Then, we go into listening. Really listening. Not listening to be right, not listening to justify, but really hearing people. […]
I believe that giving up your need to be right starts with the willingness to listen generously. Curiosity is a foundation of generous listening. When we become curious, it exponentially increases our ability to learn. Since this is the first time you are hearing from me, I’ll go ahead and […]
Making a request requires generous listening first, and then in speaking straight, respectfully. We have to be out of reaction mode in order to be effective.
In work and relationships, clean-ups are essential when there is a negative emotional impact on someone. Acknowledge the wrong doing and work to clean it up.
Are you listening with generosity, or are you listening by default? Accepting accountability for how we listen to each other changes the conversation.