A Lesson in Core Values and Integrity – Carrie Harper As Executive Assistant at Momentum Consulting, one of the first major perks is to learn “The Momentum Way,” the way Momentum serves and coaches clients. Getting my mind wrapped around the essentials of their coaching helps me deliver their communications […]
“I expect to spend the rest of my life in the future so I want to be reasonably sure what kind of future it’s going to be. That is my reason for planning.” –Charles Kettering As we complete another round of sharing Momentum Consulting’s Fundamentals, we are also moving in […]
Recently a potential client put out a request for advice to several business coaches. His request was for a coach that had experience in helping entrepreneurs grow exponentially in a short amount of time. He had big, high-level goals. I always love this kind of enthusiasm, so I went to […]
Who is Calling the Shots Here? Apparently, our internal dialogue, the internal running conversation, has been running for a very long time. The Toltecs call this “the Narrator,” which kind of sums up that role. It is constantly talking to us, advising, judging and yes, criticizing. Modern Definition:“An internal monologue, also […]
or is it Me? We’ve all worked with THAT person; the one who is constantly argumentative, combative or even verbally abusive. Professionals in client service or customer satisfaction fields perhaps encounter more than their fair share. “Mean”. “Evil”. “Vindictive”. Powerful – and powerfully negative – adjectives are routinely thrown around, […]
A settlement is reached in the case of Nelson and Robinson. In April of 2018, Starbucks found itself in the middle of a conscious capitalism crisis. Founded on the principle of “inspiring the human spirit” through coffee, a mission breach occurred on a regular morning in Philadelphia. Two innocent men […]
Nothing upsets me more than not hearing back from someone. Whether it’s a reply that’s good or bad, I want the reply. Why is this so important? I feel it’s a sign of respect, trust, and accountability. “In every relationship, the work is never just in the positive actions we […]
“We look for three things when we hire people. We look for intelligence, we look for initiative or energy, and we look for integrity. And if they don’t have the latter, the first two will kill you, because if you’re going to get someone without integrity, you want them lazy and dumb.” Warren […]
In one form or another, we’ve all heard the mantra, “Lead by Example.” It makes sense, but the more I dig into this, the more I’m confronted with the fact that I don’t do it as much as I could. Why? It occurs to me this usually takes a lot […]
Or “Thank you for your generosity of your time and knowledge” Which thank-you would you prefer to receive? The answer is obvious, as being acknowledged for a character quality and the skills you contributed is clearly far more impactful. In addition, you will be much more likely to help that […]