Service produces gratitude and appreciation from both the giver and receiver.  This is the unexpected outcome that has me want to give more.  I also feel it’s humbling to remember we are all connected and at some point in our lives, everyone needs a helping hand.I just saw a saying today that says something like “there’s a difference between talking to someone when you have the time and making the time to talk to someone”.

As a business coach, I sign a Coaching Agreement with each new client. After the client signs the agreement we have a contract. It’s more of a “handshake” than a real contract, but it’s a promise nonetheless. It’s a sacred thing, and one of the most important details on that paper is that as their coach, I agree to “listen actively for what’s important to them.”

The perceived lack of safety in an organization will certainly give you a calm, quiet work environment.

What it will not give you is a high performing team.

I’ve noticed that when I:

1. Let go of control

2. Allow others to figure it out

3. Give others a chance to speak up

4. And listen generously

…I am then BEING my best as a leader. It’s no longer about me, about my personality or leadership characteristics, my new focus is on those I care about impacting: our clients, our team, our family and friends.