It's not just about what you say, but how it's received and understood. The weight of comprehension lies heavily on the shoulders of the communicator. This places us in a position of responsibility.

I’ve shared this quote with you before and am doing so again as it’s one of my favorites and it absolutely bears repeating!

We’ve all found ourselves close to a deadline and need others on our team to pull their weight or come in with their assigned work on time. If we are waiting for that moment late in the game to start holding people accountable, we’re already too late.

“There must be some misunderstanding, there must be some kind of mistake… “ It's natural for us to create stories in our minds to make sense of what others say or how they behave. Unfortunately…

Do you consider who your audience is when you use this language? If we don’t, we lose people in the communication.