We only know where we are going and what to pack. The rest of the trip is a surprise, as we learn each day what the activity will be. I cherish these trips because they require me to trust and push myself to do scary things.

Every breakdown is a function of a conversation not had. The biggest mistake is resisting the resistance.

We're not just saying "yes" to serving others; we're saying "yes" to a life infused with meaning and connection.

I get at least six emails a week telling me that the sender has the “magic formula” to increase our business by 10 times. Does it actually work?

My role in brand extension required new ideas, products and markets. In one company, several of the other executives were dead-set against anything I came up with.

I am reposting a blog I wrote last fall on recovery. It serves as a great reminder to care for ourselves, and I am literally practicing recovery by allowing a repost!

If you want people to behave a certain way, you have to tell them how you want them to behave. That way they know what you expect from them

I notice I cause problems for myself when I get overly attached to my preparations. One of my many blind spots is around overly relying on my preparation. “Winging it” is rarely my first choice. However, things do tend to work out well when I trust my ability to adapt and find a way.

In an industry heavy with regulations and rules of what you can and can’t do, she tenaciously brings the attitude of "FIND A WAY" for her customers’ benefit.

Find a way to take personal responsibility, to be innovative, assertive, and take initiative in creating the culture that you actually want