MOMENTUM BLOG
The Verbal Bridge from Here to There
We like to think we are open to fresh thinking, but are we really? And what cost do we pay? Can we really listen to another, if what they think violates our own beliefs, especially when the judgments start piling up?
On Clear Expectations and Assumptions
When a breakdown occurs, the question becomes "what was not made clear?" Rather than, "why didn't she understand me?" The clarity is a two way street, where just expecting everyone else to understand is sometimes lacking in perception.
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