MOMENTUM BLOG

Fundamental of the Week, Marlene Clark Marlene Clark Fundamental of the Week, Marlene Clark Marlene Clark

Needing to speak up? Here's how

Needing to speak up at work? Here are some tips:

  1. Start with your commitment to the person, the department, and to the outcome of the conversation, with an intention to forward the action.

  2. State the facts of the situation. Separate the facts from your interpretation. 

  3. Share the impact the situation or their behavior has had on you. Frame what you have to say from your own perspective and point-of-view.  

  4. Be authentic and believe it or not, you can’t lose if you speak straight from the heart. It helps them to listen generously, especially if they have had an unintended impact on you. 

  5. Leave the conversation with a resolution. It may not be fully resolved, just start somewhere and go from there. You may have to make a request or two and possibly negotiate some new promises between each other.  Focus on finding a solution, not who is at fault.

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