MOMENTUM BLOG
Mastering the Art of Expectations
We’ve all found ourselves close to a deadline and need others on our team to pull their weight or come in with their assigned work on time. If we are waiting for that moment late in the game to start holding people accountable, we’re already too late.
How A Budget Haircut Put Everything in Perspective
It was the best haircut, all for the price of $37. I was reminded of a powerful life lesson: Letting go of expectations often leads to a much happier existence.
You Get What You Ask For
In relationships at work or at home, remember that assumptions remain in your own mind. Explicit requests are spoken or written in detail. And most people will rise to the occasion if you give them the requirements and expectations.
Getting What You Ask For
If you’re not getting what you want, start paying attention to what you are asking for. The good news is, it’s up to you.
Expectations and Due Diligence
One remedy to assumptive behavior is to get clear on expectations, and to practice the process of Requests and Promises. It keeps transactions clean and free of unnecessary hiccups, speed bumps or roadblocks. These are called Conversations For Action*, and when we make them specific, measurable, and in time, many of the headaches associated with assumptions are eliminated.
On Clear Expectations and Assumptions
When a breakdown occurs, the question becomes "what was not made clear?" Rather than, "why didn't she understand me?" The clarity is a two way street, where just expecting everyone else to understand is sometimes lacking in perception.
Be Accountable for Setting and Receiving Clear Expectations
Can you think of a time when you’ve tolerated unclear expectations? And did that muddy the process of producing results?
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