You’ve figured out the perfect solution. You tell your team how excited you are, assign responsibilities and send them off. You notice a couple of people looking resigned…

We train leaders to listen for others in a way that they are contributing to the success of the team, company, and customer. This doesn’t mean they have to agree with an opposing point of view. If we can get past the agreement part, we can listen for understanding and actually expand our perception and point of view. This could make all the difference in the outcome.