More often than I would like to admit, I find myself being overwhelmed by the number of commitments I have made in any given week. My default behavior is to make sure I stay driven to fulfill on everything I have said “yes” to, at all cost. Inevitably, things pile […]
Currently browsing: Marlene Clark
Serving the Customer
In the future, if you are not serving the customer, you are history. I spent last weekend here in Austin at a Conference-Festival, “Future Frontiers.” What I experienced was nothing short of a global community of visionary entrepreneurs and creatives who are redesigning the paradigms of culture and society, often […]
Needing to speak up? Here’s how | Fundamental #3
A large portion of our work at Momentum Consulting is coaching executives, managers, and teams on how to build, or sometimes re-build, trust between themselves. One of the ways we do this is using communication tools based on ownership-accountability combined with a spirit of partnership and collaboration. Over twenty years, working […]
Pay Attention to Details | Fundamental #25
Generalization: Why your brain is blind to your own typos It’s hard to catch your own errors. This can be something as trivial as transposing the letters in “the” to “hte,” or something as significant as omitting the core explanation of your article. Our brain generalizes words & letters as we re-read […]
Lead By Example | Fundamental #21
“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, “Who am I to be brilliant, gorgeous, talented, and fabulous?” Actually, who are you not to be? […]
Be Dedicated to Personal Growth | FOW #17
The Pursuit of Conscious Leadership. There are growing movements seen in tech, with designers, and leadership that are making consciousness a welcome “buzzword”. We are in an upswing where people are mindfully using technology, mindfulness practices, meditation, and experiences to not only expand their mind and well-being, but to also […]
Communicate to be Understood | Fundamental #9
Communicate in the least complicated way, so that your audience understands you. This applies to all communication: Spoken, written, illustrated, etc. We are accountable for what people take from our communication. As a leader, you have the opportunity to work with your teams and communicate the intention for 2019. Whether […]
Act with Integrity | Fundamental #1
Demonstrate doing the right thing in all your actions and all your decisions, especially when no one is looking. Always tell the truth. Acknowledge and own your mistakes, clean them up and make appropriate corrections. For the past two decades, we have been helping companies to consciously build their […]
Continuously Seek to Improve the Impact We Make – FOW #26
Always seek a breakthrough approach. Our job is to improve the lives and work of the people we serve. This path takes planning, diligence, and thoughtfulness. Our 26th fundamental reminds us to focus outside of ourselves and remain diligent about improving the lives and work of the people we serve. […]
Pay Attention to the Details – FOW #25
I received an email from a software company recently that was going through a pivot with their services. They sent this update to all subscribers about the changes and how it would better serve everyone. It was a heartfelt letter and while I appreciated their authenticity, I was horribly distracted by […]