Currently browsing: Fundamental of the Week

Fundamental of the Week #23: Practice Recovery

When mistakes or errors in judgement happen, “own it.” Take the necessary steps to communicate to the appropriate parties, acknowledge your accountability, and set corrective steps in motion. “Get back in the game” quickly. We can get sideswiped easily! In our practice, we talk about blind spots a lot and […]

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Fundamental of the Week #22: Demonstrate Urgency in Response Time and Follow-Up

Model enthusiasm in your response to issues and rigor in your follow up. Make sure your work is accurate, complete and timely. Keep people updated and make sure they are clear about your communication(s). Over the years I have been a casualty of Parkinson’s. Not the medical condition that unfortunately […]

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Fundamental of the Week #20: Appreciate & Acknowledge

Let people know your appreciation for the qualities that they possess. Being acknowledged for a task well done is important, being acknowledged for a character quality is lasting.  Two of the most powerful tools a leader has to engage their team or work force is taking accountability and cleaning up their […]

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Fundamental of the Week #19: Fix Problems at the Source

Address issues by discovering the root cause rather than focusing on the symptoms or the consequences.  Continually seek improvement by developing long-term solutions. What is the most common response to a sudden crisis, breakdown or problem? Like seeing flashing lights in your rearview mirror, it’s usually followed by some four-letter […]

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Fundamental of the Week #18: Practice Blameless Problem Solving

Focus on finding a solution, not who is at fault. Apply your creativity, spirit and enthusiasm to the development of solutions. Identify lessons learned and use those lessons to improve processes, so we learn from every experience. There is a great deal of power in this fundamental, Practice Blameless Problem […]

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Fundamental of the Week #17: Be Dedicated to Personal Growth

Be a lifetime learner. Challenge yourself to take risks and operate outside of your comfort zone. Solicit feedback and learn from mistakes. Understand the nature of causing breakthroughs and live it as a discipline. Believe in Magic! When our first daughter was born, one of the things I wanted to […]

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Fundamental of the Week #16: Respect Confidentiality

Honor the trust others give us. Be rigorous about keeping all information in confidence and be vigilant to safeguard it. In my professional life, I find it essential to keep my private conversations with others confidential, unless I have explicit permission to share what we discussed. This has trained me […]

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Fundamental of the Week #15: Be Accountable for Setting and Receiving Clear Expectations

Make sure your expectations are clear and what people hear is what you are asking. Be clear about what is expected of you. What we hear and what is being said to us are often two very different things. The end product could lead to two very different outcomes. I’m […]

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Fundamental of the Week #14: Deliver Results

While effort is appreciated, what gets recognized and rewarded are results. Set high goals, don’t overpromise, track and measure your progress, then hold yourself accountable for delivering on the results. Deliver results is the end game of Fundamental #13 from last week, “Find a Way.” What these two do not mean […]

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