Give others your full attention, be present and engaged and set aside the internal conversation in your head as best you can. Let go of your need to agree, disagree, or judge. Be empathetic and listen for the needs of others. Listen with curiosity and make sure you get all the […]
Demonstrate doing the right thing in all your actions and all your decisions, especially when no one is looking. Always tell the truth. Acknowledge and own your mistakes, clean them up and make appropriate corrections. These fundamentals are in no particular order, except for this one. Integrity is the foundation […]
Always seek a breakthrough approach. Our job is to improve the lives and work of the people we serve. This path takes planning, diligence, and thoughtfulness. Our 26th fundamental reminds us to focus outside of ourselves and remain diligent about improving the lives and work of the people we serve. […]
I received an email from a software company recently that was going through a pivot with their services. They sent this update to all subscribers about the changes and how it would better serve everyone. It was a heartfelt letter and while I appreciated their authenticity, I was horribly distracted by […]
We All Have Fundamentals This newsletter is usually a recap of Momentum’s Fundamentals, which is part of “the Fundamental process”, our approach to building High Performing Cultures. We have 26 Fundamentals, behavioral practices, at Momentum and we feature one every week, not just for you, but for us also. We […]
Work from the assumption that people are good, fair, and honest. Set aside your own judgments or preconceived notions, and give people the benefit of the doubt. Look for the positive intent in their actions and communications. Working with a client today it was pretty clear that this fundamental was […]