Always seek a breakthrough approach. Our job is to improve the lives and work of the people we serve. This path takes planning, diligence, and thoughtfulness. Over the years, I have participated in more seminars, workshops, and training sessions than I could possibly count or even remember. Most of them […]
Be rigorous about accuracy and precision. Double-check your work. This particular Fundamental speaks to something I have persistently found challenging. I always thought of myself as “seeing the BIG picture” and was content to leave the details to others, impatient to move on to the next piece of “big thinking.” […]
Work from the assumption that people are good, fair, and honest. Set aside your own judgments or preconceived notions and give people the benefit of the doubt. Look for the positive intent in their actions and communications. I was coming back to my office this morning after some early morning […]
Photo credit: Up on the Star Deck, “Journeys of the Imagination” by Gary Lee Price This past weekend we attended the annual Wizard Academy Reunion. Always a blast and as usual, they completely over-delivered. Stirring our sense of adventure, we got to hear Jon Spoelstra, an Academy graduate and author […]
When mistakes or errors in judgement happen, “own it.” Take the necessary steps to communicate to the appropriate parties, acknowledge your accountability, and set corrective steps in motion. “Get back in the game” quickly. We can get sideswiped easily! In our practice, we talk about blind spots a lot and […]
Model enthusiasm in your response to issues and rigor in your follow up. Make sure your work is accurate, complete and timely. Keep people updated and make sure they are clear about your communication(s). Over the years I have been a casualty of Parkinson’s. Not the medical condition that unfortunately […]