Currently browsing: Marlene Clark

Continuously Seek to Improve the Impact We Make – FOW #26

Always seek a breakthrough approach. Our job is to improve the lives and work of the people we serve. This path takes planning, diligence, and thoughtfulness. Our 26th fundamental reminds us to focus outside of ourselves and remain diligent about improving the lives and work of the people we serve. […]

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Practice Recovery – FOW #23

When mistakes or errors in judgment happen, “own it.” Take the necessary steps to communicate to the appropriate parties, acknowledge your accountability, and set corrective steps in motion. “Get back in the game” quickly. What a coincidence that everyone seems to be talking about this week’s fundamental, “practice recovery” as […]

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Demonstrate Urgency in Response Time & Follow Up – FOW #22

Man checking his watch to check urgency and stay on time

Model enthusiasm in your response to issues and rigor in your follow up.  Make sure your work is accurate, complete, and timely. Keep people updated, and make sure they are clear about your communication(s). I can see at least three major benefits to practicing this fundamental: It makes a difference […]

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Practice Blameless Problem Solving – FOW #18

TEAM WORK

Focus on finding a solution, not who is at fault. Apply your creativity, spirit, and enthusiasm to the development of solutions.  Identify lessons learned and use those lessons to improve processes, so we learn from every experience. We don’t really consider ourselves to be in the “how to” business.  It […]

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Be Dedicated to Personal Growth – FOW #17

Be a lifetime learner. Challenge yourself to take risks and operate outside of your comfort zone. Solicit feedback and learn from mistakes. Understand the nature of causing breakthroughs and live it as a discipline. Believe in Magic.   In Kristin Armstrong’s Column for the March 2018 issue of Tribeza, titled […]

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Be Accountable for Setting and Receiving Clear Expectations – FOW #15

Photo Credit to Chris Holger Make sure your expectations are clear and what people hear is what you are asking. Be clear about what’s expected of you.  This fundamental seems quite simple and obvious, in theory. While in practice, it can become quite complex.  This has to do with the […]

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