Currently browsing: Craig Clark

Fix Problems at the Source – FOW #19

Address issues by discovering the root cause rather than focusing on the symptoms or the consequences.  Continually seek improvement by developing long-term solutions. What is the most common response to a sudden crisis, breakdown or problem? Like seeing flashing lights in your rearview mirror, it’s usually followed by some four-letter […]

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February 2018 Newsletter

Great companies have a culture by design

Since we formed Momentum Consulting, over 25 years ago, our focus has been on performance and bringing breakthrough or transformational solutions that effect performance to ourselves and our clients. We realized early on that performance is a function of behavior, working with organizations we quickly discovered behavior is driven by […]

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Communicate to Be Understood – FOW #9

https://www.youtube.com/watch?v=u5z57nAaPIA&feature=youtu.be Communicate in the least complicated way, so that your audience understands you. This applies to all communication: Spoken, written, illustrated, etc. We are accountable for what people take from our communication. I worked on a consulting project for a mining company in Indonesia from 1999 to 2001. My job […]

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Fundamental of the Week #26: CONTINUOUSLY SEEK TO IMPROVE THE IMPACT WE MAKE

Always seek a breakthrough approach. Our job is to improve the lives and work of the people we serve. This path takes planning, diligence, and thoughtfulness. Over the years, I have participated in more seminars, workshops, and training sessions than I could possibly count or even remember. Most of them […]

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Fundamental of the Week#25: Pay Attention to the Details

Be rigorous about accuracy and precision. Double-check your work. This particular Fundamental speaks to something I have persistently found challenging. I always thought of myself as “seeing the BIG picture” and was content to leave the details to others, impatient to move on to the next piece of “big thinking.” […]

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Fundamental of the Week #23: Practice Recovery

When mistakes or errors in judgement happen, “own it.” Take the necessary steps to communicate to the appropriate parties, acknowledge your accountability, and set corrective steps in motion. “Get back in the game” quickly. We can get sideswiped easily! In our practice, we talk about blind spots a lot and […]

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Fundamental of the Week #22: Demonstrate Urgency in Response Time and Follow-Up

Model enthusiasm in your response to issues and rigor in your follow up. Make sure your work is accurate, complete and timely. Keep people updated and make sure they are clear about your communication(s). Over the years I have been a casualty of Parkinson’s. Not the medical condition that unfortunately […]

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