Safety requires accountability, awareness and diligence. Never take shortcuts that compromise your or others’ safety. Performance thrives in a safe environment. Last week we had the opportunity to work with […]
We would love for you to join us for a 3-hour complimentary, educational program on The 8 Steps to Building a High Performing Culture in your organization. Breakfast and parking […]
It’s essential that we always do our very best. If there ever is a question about quality, go back, stay at it until the question is removed. In his book, […]
Keep your ego, your personal agenda, and your judgments out of the way of doing what’s best for the team or the customer. Don’t let being right interfere with being […]
Speak honestly and clearly in a way that moves the action forward. Say what you mean. Ask questions for clarity, share ideas and be willing to raise issues, even if […]
Give others your full attention, be present and engaged and set aside internal conversation in your head as best you can. Let go of your need to agree, disagree, or […]